Description based on the Specified Commercial Transactions Act
| Seller name | Tieel Co., Ltd. |
|---|---|
| sales manager | Masahiro Takagen |
| Location | 3F Ginza NS Building, 3-7-16 Ginza, Chuo-ku, Tokyo 104-0061 |
| phone number | 03-6821-6247 (Reception hours 10:30-19:30 / No regular holidays) |
| email address | info-ec@tieel.jp |
| Site name | H³ (H3) VINTAGE |
| Homepage URL | https://tieel-ec.com |
| Payment method | Credit card, bank transfer, shopping loan |
| Product delivery time | We will ship within 3 days after confirming your order. *Jewelry products will be shipped within a maximum of 10 days. |
| Necessary charges other than products | Shipping: Free In the case of bank transfer, the transfer fee will be borne by the customer. |
| About returns and cancellations | We will accept returns only if you contact us within 3 days of receiving the product. *We cannot accept returns due to customer convenience. |
| About defective products | If the product is different from what you ordered, or if the product is damaged or defective during delivery, please contact us by email or phone within 3 days after receiving the product. We will respond with an exchange or refund (transfer fee will be borne by us). |
| Qualifications/licenses | Antique dealer license No. 301061604564 Tokyo Metropolitan Public Safety Commission |
