Regarding returns

Cancellation due to customer convenience

At our store, we will exchange items due to customer convenience.We do not accept refunds.

Refunds due to defects in products, etc.

If the following conditions apply,We will refund your money.

Return policy

Regardless of whether the product is used or not,
If you contact us by phone or email within 5 days after receiving the product (including the day of arrival)

return shipping fee¥0Store burden

Product priceFull refund

*We do not accept returns or refunds due to customer circumstances (wrong image, wrong size, incorrect purchase, etc.) after the product arrives.
*If there is obvious damage that is not listed, returns will not be accepted.
*Please note that even if you return the product without contacting us, we may refuse to receive it.
*We try to make the product images as similar as possible to the actual colors and textures, but the actual colors and textures may differ slightly depending on the lighting environment and terminal equipment used when viewing the products. Thank you for your understanding.
*The type of material and color name will be determined by our company.
*Due to the nature of used products, we do not accept returns due to natural deterioration.
*If you have any concerns, we recommend that you contact us in advance.
*Please make sure you are satisfied with the product condition and price before purchasing.