Regarding returns

Cancellation due to customer's convenience

We exchanged items due to customer's convenience.We do not accept refunds.

Refunds due to defects in the product

If the following conditions apply:We will refund you.

Return conditions

Regardless of whether the product is used or not,
If you contact us by phone or email within 5 days of receiving the product (including the arrival date)

Return shipping¥0Store burden

Product priceFull refund

*We will not accept returns or refunds due to customer reasons (different image, size, incorrect purchase, etc.) after the product arrives.
*If there is obvious damage that is not listed, returns are not possible.
*Please note that even if you return the item without contacting us, we may refuse to receive it.
*We have tried to make the product images as colour and texture as possible as possible, but the actual colour and texture may differ slightly depending on the lighting environment and terminal equipment you are viewing. Thank you for your understanding.
*The type of material and color names will be determined by our company.
*Due to the nature of second-hand products, we do not accept returns due to natural deterioration.
*If you have any concerns, we recommend that you contact us in advance.
*We appreciate your understanding of the condition and price of the product, so please make sure you purchase it.

Return destination

〒104-0061
Ginza, Chuo-ku, Tokyo3-7-16 Ginza NS Building 3F

Contact us

Reception hours: 10:00-19:00

Refund process

  • 01

    Contact us via LINE or telephone within 2 days

  • 02

    Ships prepaid within 4 days

  • 03

    Wait for confirmation

  • 04

    Return completed

Return destination

〒104-0061
Ginza, Chuo-ku, Tokyo3-7-16 Ginza NS Building 3F

Contact us

Reception hours: 10:00-19:00